Privacy Policy

On this page we explain how we process your personal data via this website, in accordance with Regulation (EU) 2016/679 (GDPR) and Legislative Decree No. 196/2003.

Data controller

The Data Controller is MITA Group S.p.A., located at Via Felice Casati, 1A, 20124 Milan (MI) – Italy. Group companies are co-processors of data processing: MITA Cooling Technologies, TORRAVAL Cooling, Frigofluid.

Frigofluid srl, located in Via Benaco, 90/F, 25081 Bedizzole (BS) – Italy.

For further information you can contact the Data Controller by writing to the address indicated above or to this e-mail address: gdpr.mita@mitagroup.it

Categories of data processed

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected in order to be associated with identified interested parties, but by its very nature could allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and IT environment. This data is used only to obtain anonymous statistical information on the use of the site and to check its correct operation.
The data could also be used to ascertain responsibility in the event of hypothetical computer crimes to the detriment of the site.

Data you voluntarily provide us with

We will process data (such as name, e-mail, telephone number) that you, as a user of the site, have sent us voluntarily, e.g. through the contact form, the newsletter subscription form or in order to access restricted areas of the site.

This site makes use of cookies.

To find out more you can consult the Cookie Policy.

Why we process data, how long we store it and what happens if you do not provide us with the data.

In the table below we tell you why we process your data, i.e. for what purpose.
For each purpose we also tell you what the legal reason is for processing, how long we keep your data and what happens if you do not provide us with the data.

For what reason (purpose) we process data	What is the legal reason based on which we process data	How long we retain data	What happens if you do not provide us with data
1. In order to respond to any requests you send us via contact form or other means.	In order to execute a contract or pre-contractual measures upon your request.	For the time necessary to perform the individual processing activities. Once this deadline has expired, we will process your data until the deadlines envisaged by law, in order for us to fulfil administrative, accounting and tax obligations, expire.	You must provide us with these data; otherwise, we will not be able to respond to the request you sent us.
2. In order to let you access the reserved areas of the site.	In order to execute a contract or pre-contractual measures upon your request.	For the time necessary to perform the individual processing activities. Once this deadline has expired, we will process your data until the deadlines envisaged by law, in order for us to fulfil administrative, accounting and tax obligations, expire.	You must provide us with this data; otherwise, you will not be able to access the reserved areas.
3. In order to monitor and track the behaviour of those who navigate the site, collecting and recording navigation data (for example: any pages visited) only in aggregate form, in order to improve the experience of using our site.	It is your consent. At any time, you have the right to withdraw any consent you may have given us.	No more than 12 months since we collected them.	You are not obliged to provide us with data but, if you do not provide them, you will not be able to access some features of the site.
4. In order to send you our promotional communications (e.g. newsletter). In order to send you our newsletter we use MailUp, a software provided by Growens S.p.A.Through MailUp, we can see if and when you opened the email we sent you and if you clicked on any links included in the emails.	It is your consent. At any time, you have the right to withdraw any consent you may have given us. In case you purchased our services, we will be able to send you promotional communications based on Article 130, paragraph 4 of (It.) Legislative Decree 196/2003 (“Privacy Code”) governing the hypothesis of so-called soft spam.	As long as you do not revoke your consent to receive our communications, except for the technical times necessary for the cancellation and subject to periodical checks of those registered in our lists.	You have no obligation to provide us with the data. Should you not provide them, you will not be able to receive our promotional communications, except for soft spam.
5. In order to send you promotional communications or communications related to market research via banners, paper mail, SMS texts, phone, through our pages on social networks.	It is your consent. At any time, you have the right to withdraw any consent you may have given us.	As long as you do not revoke your consent to receive our communications,	You have no obligation to provide us with the data. Should you not provide them, you will not be able to receive our promotional communications.
6. In order to create your profile thanks to profiling cookies which allow us to collect information about your activities on our site.	It is your consent provided through the cookies banner.	As long as you do not revoke your consent or, in any case, within the terms indicated in the cookie policy.	You have no obligation to provide us with the data.

To whom your data may be disclosed

In addition to us, your data may be accessed by other parties, both companies and professionals:

our collaborators carrying out administrative, accounting or IT support activities
our employees
the people who run the hardware and software that make our site work (including hosting providers or newsletter management service providers)
parties that operate the software that enables us to organise and manage the database of users of this site
other companies in the Group.
If necessary, we will appoint these entities as Data Processors.

You can ask us for an updated list of the Processors at any time.

We may also communicate your data to public authorities at their request.

Your rights

These are the rights you have with respect to our processing of your data.

You have the right to

revoke your consent at any time affect the lawfulness of the processing based on the consent given before revocation
object to the processing of your data
have access to your data and receive a copy
verify the correctness of your data and request rectification, updating or correction
obtain the restriction of processing
obtain the deletion or removal of your data
receive your data or have them transferred to another controller if the data are processed by automated means and the processing is based on your consent or on the sales contract
file a complaint with the competent data protection supervisory authority or take legal action.

Right of objection and direct marketing

You may object at any time to the processing of your data for direct marketing purposes.

How to exercise your rights

Send us a request to our contact details at the beginning of this information sheet. We will reply as soon as possible, in any case within one month.

Where we process data and data transfer abroad

We process your data at our premises and at any other place where the parties involved in the processing are located. For further information, please contact us.

Your data may be transferred to a country other than the one where you are located: we will tell you if and when this happens in respect of the various services we use.

Personal Data are processed and stored within the European Union. In any case, it is understood that the Data Controller, should it become necessary to transfer the data also outside the EU, assures as of now that the transfer of the data outside the EU will take place in accordance with Chapter V of EU Reg. 679/16 ( Art. 44 et seq.).

Changes to this privacy policy

We reserve the right to change this privacy policy at any time. If we change the policy we will notify you in the most appropriate manner.